We created the "Keep The Shears Guarantee™" to give you the opportunity to try our pruning shears without risk.
If you are dissatisfied with our shears for any reason, we will refund your purchase in full and let you keep the product.
How can we offer this guarantee?
Approximately 2% of our customers express their dissatisfaction with our products. This number is small enough for us to continue to offer the "Keep The Shears Guarantee™".
Exclusions:
The "Keep The Shears Guarantee™" covers your satisfaction with our product(s), not defects. If your Hertzstein™ pruning shears is defective in any way, we will replace it.